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Session quits when Instructor changes Desktop on MacBook

When using a MacBook as Instructor, changing Desktop quits the Session. This is unfortunate because instructors cannot use their device to quickly access information about the scenario on a different Desktop.

Client: MacBook Air M2, macOS Sequoia 15.3.2

Status: Planned for Development1 comment

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Comments1

  • trucorp

    Team•

    Apr 17, 2025

    We’ve checked and can see this issue here too!

    While we investigate - the good news is - on the next update of TruMonitor, the session will not fully quit, and the connect will auto-reconnect so it should be less disruptive.

    You can try out this auto-reconnect feature on TestFlight https://app.trucorp.com/trumonitor/beta

    The disconnection only occurs when specifically switching desktops on Mac, so you may be able to keep the information on the desktop behind the TruMonitor app - work around it using another window gesture such as ‘Mission Control’ to switch to another window.

    We’ll take a look to see if we can fix this to prevent it disconnecting.



    -Richard

    TruCorp